{"xsrfToken":"1e8aa61949c86828e9d74b945be756b032cb5efc_lout","branding":{"id":"3","key":"rc","name":"CTSI REDCap Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#9c242c","headerLinkHoverBGColor":"#9c242c","headerBadgeColor":"#9c242c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c5a7f4f6-a9c0-464b-ae4e-f2e44ee02b5a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YTk1NzYyNS0wNDUwLTQ1YjctYWQyYy01MGQxMDQ0NWFlNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM1YTdmNGY2LWE5YzAtNDY0Yi1hZTRlLWYyZTQ0ZWUwMmI1YSI6WyJyZWFkIl19LCJleHAiOjE3MzIyMTY1MjgsIm5iZiI6MTczMjIxNTkyOH0.SzrDlB7G2oHbsQJRgyoiQ7UBRkBEhgOrBuZjknjGvCY&client=8a957625-0450-45b7-ad2c-50d10445ae49&mode=fit","logoId":"c5a7f4f6-a9c0-464b-ae4e-f2e44ee02b5a","isLogoAvailable":true,"helpCenterTitle":"Utah Clinical & Translational Science Institute - Help Center","sharedPortalName":"University of Utah CTSI","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Utah Clinical & Translational Science Institute - Help Center","sharedPortalName":"University of Utah CTSI","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c8102e","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"rc","projectId":10004,"serviceDeskId":3,"name":"CTSI REDCap Support","description":"<p>Click on the magnifying glass in the upper right corner to search for your topic of interest!</p>\n<p>Welcome to the REDCap Knowledge Article webpages! Please bear with us as we update our site to have a new, enhanced look and feel common to all REDCap Topics. This will assist you to learn about any topic start to finish or quickly zero in on a specific area of interest.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"55","name":"Report a REDCap System Outage","descriptionHtml":"<p>Provide the details of the specific REDCap tool which is not preforming as expected. Document the step taken that result in unexpected behavior/functionality.</p>","callToAction":"Report a REDCap System Outage","introHtml":"","icon":10508,"iconUrl":"https://utahctsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[16],"key":""},{"id":"52","name":"Request REDCap support","descriptionHtml":"<p>NOTE:</p>\n<p>If you inquiry is regarding a specific project and you do not provide your project details (ie, PID, CTSI #, Project title) this will result in slower service.</p>\n<p>Please provide your project details for timely assistance!</p>","callToAction":"Request REDCap support","introHtml":"<p>Need general guidance? Submit your REDCap questions using this form.</p>","icon":10470,"iconUrl":"https://utahctsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[16],"key":""},{"id":"79","name":"Request to enable REDCap External Module","descriptionHtml":"","callToAction":"Request to enable REDCap External Module","introHtml":"<p>Request to enable a REDCap External Module from the RC Repository - <a href=\"https://redcap.vanderbilt.edu/consortium/modules/index.php\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://redcap.vanderbilt.edu/consortium/modules/index.php</a></p>","icon":10458,"iconUrl":"https://utahctsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[16],"key":""},{"id":"53","name":"REDCap Task Notification","descriptionHtml":"","callToAction":"REDCap Task Notification","introHtml":"<p>Request generated from REDCap admin automated email or direct email</p>","icon":10492,"iconUrl":"https://utahctsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"Common Requests"}],"orderMapping":{"16":[79,52,55],"19":[55],"20":[55]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1590b58d-de3a-354f-9ec2-da98e61903b7","appLinkName":"System Confluence","appLinkUrl":"https://utahccts.atlassian.net/wiki","spaceKey":"RC1","spaceName":"REDCap Support","spaceUrl":"https://utahccts.atlassian.net/wiki/spaces/RC1","isServer":false},"labels":[],"projectKey":"RC","serviceDeskId":3,"kbLinkDomainURLs":["https://utahctsi.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YTk1NzYyNS0wNDUwLTQ1YjctYWQyYy01MGQxMDQ0NWFlNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyMTcxMjgsIm5iZiI6MTczMjIxNTkyOH0.Xl-9oBKdLF7fVOd1f9J8Ih67QlWX2SUqMWyPFwPMt3Q","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"8a957625-0450-45b7-ad2c-50d10445ae49","tokenDurationInMins":20}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}