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Why do I need to connect to the VPN?

  • Researchers need a safe place to compute and work with restricted data

  • Restricted data can be stolen from insecure places – insecure systems, laptops/phones and tablets/removable drives

  • PHI security breaches are serious. e.g., fines, potential lawsuits, loss of reputation/credibility/funding

  • Required by law in order to comply with regulations such as HIPAA.

Protected Environment Frequently Asked Questions (FAQ)

INITIAL CONSIDERATIONS:

Your device must be connected to either the UofU Network or VPN into the UofU Network to ensure safety when working with protected data. Use Global Protect VPN to connect to the UofU Network from off-campus locations. There are a few steps for the initial setup, however once initial configuration is complete you will simply click ‘connect’ to access the VPN moving forward.

PROCEDURE:

Please follow the steps below to connect to UofU Network via using Global Protect VPN:

  1. Download Global Protect VPN to your device: https://apps.apple.com/us/app/globalprotect/id1400555706 , https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app

  2. Start client and input portal address ‘vpn.utah.edu’ > click ‘save’

    1. If needed, you may access the portal address via Global Protect settings.

      1. Open Global Protect > click 3-lined action bar > click ‘settings’ > click small (+) plus icon at the bottom of the pop-up window to add & save VPN address ‘vpn.utah.edu’

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4. Confirm Duo authentification

**If you do not have Duo setup, this must be setup to proceed with VPN access. Users should visit Visit the Duo management portal to register a device: 2FA Portal

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5. Global Protect confirms you are ‘Connected’ to the VPN

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