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intro here (intro)

Opt-in: 

  • Typically a copy of your approved IRB document that notes SMS/ text message communications is required to facilitate opt-in requirements 

  • Occasionally, for low risk studies, a text message survey can be initiated by sending a specific keyword to a designated phone number (STUDY, for example, not case sensitive), triggering the survey to begin. This keyword and number can be advertised to participants, allowing them to easily opt-in and begin interacting via text.

Opt-out:

How to suggestions:

https://mosio.zendesk.com/hc/en-us/articles/360054279032-Contacts-Add-New-Contacts

https://mosio.zendesk.com/hc/en-us/articles/360058110672-TextChat-How-to-Send-Quicksend-and-Answer-Messages

https://mosio.zendesk.com/hc/en-us/articles/360054280592-Alerts-How-to-Schedule-Alerts

https://mosio.zendesk.com/hc/en-us/articles/360027557631-How-To-Find-Your-Virtual-Texting-Number

https://mosio.zendesk.com/hc/en-us/articles/360059631931-Tools-Answer-Templates-How-to-Create-and-Manage-Pre-Formatted-Responses-to-Questions