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Mosio provides an interactive texting platform allowing research teams to manage and engage with participants. The platform grants the study team access to their project dashboard to facilitate 2-way text messaging with research participants whether that be a simple conversation, appointment reminders, etc.
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Contact list
2-Way Text Chat
Appointment Reminders
Storylines
Simple Surveys
1-way integration for a singular redcap project’s ‘Alerts & Notifications’
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Important Considerations
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Typically a copy of your approved IRB document that notes SMS/ text message communications is required to facilitate opt-in requirements of this service.
Please plan accordingly if you wish to use this service as this asset will be required in the request process!
How to request services
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If you’ve not yet registered your project in ProTracks, do so and select the ‘mosio’ service before clicking submit:
If you already have a CTSI ProTracks project registration Click Here to submit request
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Cost Summary
An annual subscription is required to use this service, with other fee’s as applicable:
Annual Subscription: $314
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Additional Projects: $9 / Month
Only applicable for projects under the same IRB as the base, annual subscription project.
Unique (annual subscription) projects are required for each IRB effort
If you wish to have additional user logins, you may pay for () additional accounts (max total accounts allowed ())
$3 per Login /Month
If your project uses more than the allocated 3,000 messages per year, you will be charged a ‘High Message Utilization Fee’
$50 (per 3000 messages/year)
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Mosio Guides
Other FAQ’s:https://mosio.zendesk.com/hc/en-us/categories/360002928292-Mosio-User-Guide
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