Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • A copy of your approved IRB document that notes SMS/ text message communications is required to facilitate opt-in requirements of this service.

    • Please plan accordingly if you wish to use this service as your approved IRB docuemnt document will be required in the request process!

  • The CTSI will handle the setup up your project account with Mosio, however it is the study team's responsibility to configure and manage their project dashboard /communications with research participants to meet their project needs.

Cost of Services

An annual subscription is required to use either of the below services, with other fees as applicable.

...

  • Annual subscription model of $314 plus $9 monthly fee for REDCap setup

    • Single phone number for 2-way interaction

    • Single phone number for REDCap 1-way setup

      • 3,000 message segments total

    • $50 fee applied as needed for an additional 3k message segments

...

Expand

Mosio provides an interactive texting platform allowing research teams to manage and engage with participants. The platform grants the study team access to their project dashboard to facilitate 2-way text messaging with research participants whether that be a simple conversation, appointment reminders, etc.The CTSI will handle the setup up your project account with Mosio, however it is the study team's responsibility to configure and manage their dashboard /communications with research participants to meet their project needs.

screenshot - dashboard overview.png

Configurable features:

  1. Contacts: https://mosio.zendesk.com/hc/en-us/articles/360054279032-Contacts-Add-New-Contacts

  2. Storylines: https://mosio.zendesk.com/hc/en-us/articles/360033127272-Create-and-edit-Storylines

  3. Text Chat: https://mosio.zendesk.com/hc/en-us/articles/360058565611-TextChat-Overview

  4. Appointments: https://mosio.zendesk.com/hc/en-us/articles/360054736531-Participant-Profile-Appointments-Tab

  5. Alerts: https://mosio.zendesk.com/hc/en-us/articles/360054280592-Alerts-How-to-Schedule-Alerts

  6. Simple Surveys: https://mosio.zendesk.com/hc/en-us/articles/360027557951-Surveys

Note

NOTE: item 6 is a mosio specific survey that is NOT tied to any REDCap project

...