Important Considerations
A copy of your approved IRB document(s) that notes SMS/ text message communications is required to
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Please plan accordingly if you wish to use this service as your approved IRB document will be required in the request process!
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utilizes this service. To meet A2P 10DLC Campaign registration requirements Opt-In assets are also required. Please plan accordingly before submitting a request for Mosio Services!
Opt-In Description:
Phone carriers will evaluate the opt-in workflow. All options below do not bypass the need for IRB approval of SMS study communications.
Example Opt-In options are:
Opt-in by texting a keyword in the FIRST message sent to the participant
This works well for studies that are using SMS as their first point of contact or for recruitment purposes.
Opt-in by online form
Opt-in by signing ICF (that notes SMS/ text messaging communications will be used)
It is the study team's responsibility to configure and manage their Mosio project dashboard and communications with research participants to meet their project needs. The CTSI will handle the campaign submission process with Mosio, then hand the account over to the study team.
Cost of Services
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An annual subscription is required to use this service, with other fees as applicable. If your project surpasses the allocated 3,000 outbound message segments per year, you will be charged a $50 ‘High Message Utilization Fee’and be granted an additional 3,000 message segments. This fee will be applied as many times as necessary. |
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