Document Creation: [2024.12.03]
I. VERSION
Version | Date | Comment |
|---|---|---|
V1 | 12/03/2024 | Pavan Motagi |
II. POLICY
No current policies apply
III. PURPOSE & SCOPE
The purpose of this document is to serve as a checklist for study teams prior to requesting a new printer setup as it relates to OpenSpecimen.
IV. RESOURCES
N/A
V. DEFINITIONS
N/A
VI. PROCEDURE
This step-by-step checklist serves the tasks necessary to be accomplished prior to requesting for a new printer setup.
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Printer Setup Checklist
Verify and make note of the printer make, model, and DPI
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Ensure your printer has all the necessary parts such as the ribbon, label roll etc.
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Please follow the below process to obtain the IP address (if you do not already have it handy) and run a test print to ensure printer connectivity and operational status:
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Connect your printer to your router (or network switch) via an Ethernet cable
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Make note of your printer’s IP address (if you are unable to find the IP address, you might need to communicate with your IT department)
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Once ethernet connection is successfully established, perform a basic network connectivity test to ensure the printer is available on the said IP address (please contact your IT department if you are unable to verify the printer’s availability on the said IP address)
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Once connectivity is successfully verified, disconnect the ethernet cable and connect the printer to your desktop (or laptop) via a USB cable in order to run a test print
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Once the printer is connected via USB cable, run a test print (could be just a blank label) to make sure the printer is able to process print commands (if the printer is not responding or behaving erratically, you will need to coordinate with your IT department to troubleshoot the issue)
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Once the test print is successfully run, disconnect the USB cable and reconnect the printer via the Ethernet cable
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Provide the printer make, model, DPI, and the IP address to BMIC by raising a request for ‘Printer Support’ via the BMIC Helpdesk here -
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https://utahctsi.atlassian.net/servicedesk/customer/portal/4/group/39/create/124 along with an acknowledgement that this checklist has been completed
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