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Alyssa Hill

Alyssa Hill

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  1. Open a query in the desired record by clicking the ballon icon

  2. Open and submit query with desired comment

  3. Respond back and forth as needed

    1. Respond within the record itself, or in the Resolve Issues page

  4. Close when resolved

    Viewing resolution metrics

    • It can sometimes be useful to view metrics with regard to your data queries, such as a count of how many queries are open or closed, the average time that users respond to an open query, or the average time to query resolution. The 'Resolution Metrics' page provides useful statistics and some helpful bar charts for viewing progress and activity.

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      If your project utilizes Data Access Groups, it provides even more useful charts to compare the progress of the different groups and to stratify their activity. Resolution Metrics shows helpful stats with DAGs.

      • Displays graphs and charts for rules, users, days

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