Mosio provides an interactive texting platform allowing research teams to manage and engage with participants. The platform grants the study team access to their project dashboard to facilitate 2-way text messaging with research participants whether that be a simple conversation, appointment reminders, or alerts.
2 way text chat tool, video guides: https://www.mosio.com/videoguides/#textchat
The CTSI will handle the setup up your project account with Mosio, however it is the study teams responsible to configure and manage their dashboard /communications with research participants to meet their project needs.
https://mosio.zendesk.com/hc/en-us/categories/360002928292-Mosio-User-Guide
Important Considerations:
Typically a copy of your approved IRB document that notes SMS/ text message communications is required to facilitate opt-in requirements of this service.
Please plan accordingly if you wish to use this service as this asset will be required in the request process!
How to request services:
If you already have a CTSI ProTracks project registration, follow: ()
If you’ve not yet registered your project in ProTracks, do so and select the ‘mosio’ service: Click Here to Register your project and request services
Cost Summary:
Annual Subscription: $314
The Annual subscription includes…
1 Mosio project
2 user logins
3,000 messages per year
Other Fees: (as applicable)
Additional Projects: $9 / Month
Only applicable for projects under the same IRB as the base, annual subscription project.
Unique (annual subscription) projects are required for each IRB effort
If you wish to have additional user logins, you may add ()
$3 per Login /Month
If your project uses more than the allocated 3,000 messages per year, you will be charged a ‘High Message Utilization Fee’
$50 (per 3000 messages/year)
Other FAQ’s:
https://mosio.zendesk.com/hc/en-us/articles/360027557631-How-To-Find-Your-Virtual-Texting-Number