Opsen Specimen Initial Printer Setup

Initial Considerations

The BMIC team will be unable to assist with printer setup & label design until the below has been accomplished/gather by the research team:

1. Choosing a printer based on lab needs

   1. Ethernet connectivity

   2. Printing options (Direct Thermal vs. Thermal transfer)

   3. Label size and type

   4. Ribbons

   5. Any other supplies (uptake core for the ribbon)

2. Order printer (as applicable)

3. Gathers printer details: (work with your IT department contact to confirm this information)

   1. Model Number

   2. IP Address

   3. Maximum DPI

4. Department IT contact to test printer (locally):

   1. Plug printer into port

   2. Turn printer on

   3. Ensure printer receives signal

   4. Calibrate printer and labels locally

The Process

1. Once the research team and their department IT contact has ensured the above is completed with success, submit a BMIC Printer support ticket: https://utahctsi.atlassian.net/servicedesk/customer/portal/4/group/23/create/124

   1. Provide relevant details for your request:

      1. Model Number

      2. IP Address

      3. Maximum DPI

   2. Submit ticket

2. BMIC team will respond via help ticket to gather required information needed to begin your Printer setup with OpenSpecimen:

   1. BMIC team obtains firewall exception (est. 2-3 weeks)

   2. BMIC team configures printer connection to OpenSpecimen (est. 1 week)

3. OpenSpecimen Navigator aligns with research team on label design in testing environment

   1. Research team tests label printing & adjusts as needed

   2. Research team confirms design