Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
University of Utah CTSI

Utah Clinical & Translational Science Institute - Help Center

Featured portals

  1. CTSI Help

    Welcome! You can raise a request for CTSI Help using the options provided.

  2. CTSI REDCap Support

    Click on the magnifying glass in the upper right corner to search for your topic of interest!

    Welcome to the REDCap Knowledge Article webpages! Please bear with us as we update our site to have a new, enhanced look and feel common to all REDCap Topics. This will assist you to learn about any topic start to finish or quickly zero in on a specific area of interest.

  3. Biomedical Informatics Core (BMIC) Helpdesk

    Raise a ticket to receive assistance/information related to BMIC resources. (OpenSpecimen, Twilio, Research Data Network tools)

Suggested forms

  • Request REDCap support in CTSI REDCap Support

    Need general guidance? Submit your REDCap questions using this form.

  • (OS) General Support Request in Biomedical Informatics Core (BMIC) Helpdesk

    Request OpenSpecimen information or support.

  • CTSI, BMIC Consulting Services Request in Biomedical Informatics Core (BMIC) Helpdesk

    Use this request if you need consulting services from the Biomedical Informatics Core

  • Request CDIS (Clinical Data Interoperability Services) support in CTSI REDCap Support

    CDIS (Clinical Data Interoperability Services) feature for importing information from an Electronic Health Record (EHR) system, like Epic, into an existing REDCap project. This feature must be enabled by a REDCap administrator.

Powered by Jira Service Management
{"xsrfToken":"0c90f7d8f9fd5b69eaee7e2f3826329ad7bcea56_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c5a7f4f6-a9c0-464b-ae4e-f2e44ee02b5a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YTk1NzYyNS0wNDUwLTQ1YjctYWQyYy01MGQxMDQ0NWFlNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM1YTdmNGY2LWE5YzAtNDY0Yi1hZTRlLWYyZTQ0ZWUwMmI1YSI6WyJyZWFkIl19LCJleHAiOjE3NjkzMTQ2MTYsIm5iZiI6MTc2OTMxNDAxNn0.gnADcPoStk-hqqubf6Iubem5loir5d1pfh096kYKJg0&client=8a957625-0450-45b7-ad2c-50d10445ae49&mode=fit","logoId":"c5a7f4f6-a9c0-464b-ae4e-f2e44ee02b5a","isLogoAvailable":true,"helpCenterTitle":"Utah Clinical & Translational Science Institute - Help Center","sharedPortalName":"University of Utah CTSI","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Utah Clinical & Translational Science Institute - Help Center","sharedPortalName":"University of Utah CTSI","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c8102e","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=utahctsi","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0c90f7d8f9fd5b69eaee7e2f3826329ad7bcea56_lout","baseUrl":"https://utahctsi.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://utahctsi.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8a957625-0450-45b7-ad2c-50d10445ae49","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e28ff1a5c10d450aa8c0f940a77c5e3b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://utahctsi.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}