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A copy of your approved IRB document that notes SMS/ text message communications is required to facilitate opt-in requirements of this service.
Please plan accordingly if you wish to use this service as your approved IRB document will be required in the request process!
The CTSI will handle the setup up your project account with Mosio, however it is the study team's responsibility to configure and manage their project dashboard /and communications with research participants to meet their project needs.
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An annual subscription is required to use either of the below servicesthis service, with other fees as applicable.
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If your project surpasses the allocated 3,000 messages per year, you will be charged a $50 ‘High Message Utilization Fee’ and be granted an additional 3,000 message segments |
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2-way SMS
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Annual subscription model ($314) includes:
Interactive SMS project dashboard & features
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(single phone number
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)
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2 user logins
3,000 message segments per year
NOTE:
What if I want to use both services? Additional fees apply.
Separate numbers must be used for each service.
If you wish to have additional user logins you may purchase as needed
$3 / Month (per login)
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(unreleased) 1-way SMS via REDCap
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Provides one-way SMS delivery of a REDCap projects surveys and alerts
Single phone number
3,000 message segments per year
Annual subscription model ($314)
Annual subscription model of $314 plus $9 monthly fee for REDCap setup
Single phone number for 2-way interaction
Single phone number for REDCap 1-way setup
3,000 message segments total
$50 fee applied as needed for an additional 3k message segments
Message Segments: There are 160 characters allowed in a text message for English. Languages using emojis, accents, or special characters only allow 70 characters per text. Mosio, will concatenate the texts, appearing on the phone as one long message, but sending over multiple segments. These messages are billed by the mobile carriers per segment, so keep your messages short!
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1-way SMS via REDCapThis feature isn’t yet available with Mosio, however you can use SMS 1-way delivery in your REDCap project using Twilio Services |
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2-way Project Dashboard & Configurable Features:
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