The BMIC team supports the following OpenSpecimen Printer Setup(s): | |||||||||||
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Supported Case | Explanation | Printer details needed to support | |||||||||
Label Printing Failure | The printer has already been configured for project/lab, but labels are failing to print. If you are experiencing print issues, follow the below steps:
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New Machine Setup(or)Printer Relocation | A printer needs configured for the first time (or) A previously setup printer is being move to a new IP address, which requires new machine setup.
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Printer Add to Existing workflow | A printer & label configuration has already been completed, but now needs configured for an additional printer |
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How to submit a help ticket for printer support:
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